I am a globally certified DevOps engineer, Customer success Manager,and seasoned SCRUM Master with over 7 years experience in technical support, research and analysis, after sales-support, account management and Product management. .
As a young female in a male saturated industry, Ekwutosi is passionate about helping women and girls gain tech skills in the fast growing African tech industry and has single handedly trained over 30,000 people in on-demand tech skills ike Cloud Computing, SysAdmin,Tech Support, Networking and other skills.
She is the C.E.O of Digital Witch, one of Nigeria's biggest IT Support community committed to training and equipping young Africans with the necessary tech skills needed to secure jobs in the global tech industry. She has built and maintained profitable relationships with cross functional teams and stakeholders and is fast becoming one of the most sought after tech influencer with a combined community of over 100,000 followers across social media.
◦ Troubleshoot all technical and non-technical customer issues. ◦ Customize and brand all customer’s virtual events. ◦ Contributing to sales events and performing additional related duties as required.
◦ Acted as the primary technical contact, delivered advanced technical troubleshooting and problem solving solutions on authentication for azure clients. ◦ Attended to all duties assigned by Microsoft Azure Global Supervisors. ◦ On-board azure users, account management, resources creation and optimization.
◦ Office O365/Exchange Online-Administration-User Management ◦ Microsoft azure administration-adds moves and changes. ◦ Administration of Microsoft Office 365 workloads (Exchange Online. SharePoint Online, Skype for Business, Teams, Yammer, OneDrive for Business) ◦ Aided customer in deploying and configuring Microsoft products.
As a child, Ekwutosi dreamt of becoming a nurse, this dream would later change to include studying Economics at the university and becoming a world class Economist like the famous CBN governor, Charles Soludo but as fate would have it, she found a new love in reading poetry and literature books and eventually ended up studying Arts Education with a major in Literature at the prestigious University of Nigeria, Nsukka.
◦ Oracle Autonomous Database Cloud ◦ Aviatrix Certified Engineer ◦ CyberArk ◦ ICSI,Microsoft Certifications (Az-104, Az-303, Az-304, Az-500, Ms-100, Ms-500). ◦ NSE 1 and 2.
◦ Logical and critical thinking. ◦ Passion for technology and customer support.◦ Strong verbal and oral communication skills. ◦ Cross team collaboration. ◦ Result and detail oriented ◦ Focused on bringing value to the workplace and improving work processes
“Ekwutosi is the reason young women like myself have a career in tech.I will forever remain grateful. Digital witch has opened my eyes to a new world of possibilities”
“Our company trusted Miss Ekwutosi with our Customer service needs She gave our staff maximum training and made them superb at their job.”
“I am yet to meet a Nigerian as dedicated and committed as Miss Ekwutosi is,she is one of the most hardworking Nigerian i know.”
“I earned my first USD after attending Ekwy's classes in 2021.The skills i gained have helped set me up in life”
“I highly recommend Ekwy, she is an amazing tutor passionate and dedicated to her craft.”
“Miss Ekwutosi is a professional Tech guru with dedication, and commitment to the financial independence of young people.”
